Surface pro 4 or surface book battery drain issues love my surface. Oct 17, 2017 surface book 2 comes in both inch and 15inch sizes which weigh 3. Surface pro 4 battery drain issues during sleep mode. How to improve and eliminate sleep battery drain on surface pro 4. During intensive loads, the surface book 2 can lose battery power even when plugged in. Yes, it was helped by a larger battery, but it was still a very impressive result. I did a test on my two surface book computers, which show no drainage. Surface pro 4 and surface book sleep battery drain could. To see how, go to install surface and windows updates. And its a problem for anyone who needs to push the cpu.
Microsoft has finally resolved surface pro battery issues. If you dont use your surface for several hours, it will hibernate. Nov 02, 2015 the surface book s battery configuration allows for the devices versatility and also provides for some interesting scenarios. Read on for more information and how to generate and access the report. How to fix surface book 2 battery drain while gaming or in. Dec 07, 2015 according to user reports, microsoft surface pro 4 and surface book are facing an issue where the devices go in to standby mode low power mode but not to a sufficient level, resulting in. Dan rubino explained to us that this problem exists because the surface book is not following the default power profile which calls for the book to go to into hibernate after sleeping for two hours.
Surface book 2 battery could drain, even when its plugged in. While the 15inch model has more space, it opts not to include a numpad. Microsoft to fix surface pro 4, surface book sleep issue by. Nov 16, 2017 the microsoft surface book 2 15inch has much to recommend it, but battery life is arguably the standout feature.
Users on reddit are also reporting that microsoft has managed to address the battery issues with surface pro 6 and others. First, when sleeping, my surface book would drain large amounts while asleep. Install surface and windows updates to keep your device performing at its best. Available in both the original inch and new 15inch sizes, the. Play modern games or encode video and youre going to drain the battery or see reduced performance. The surface book i7 has a 30 percent battery life jump from 2015s model, which boasted 12 hours of juice. Some surface book and surface pro 4 units suffering battery. Dec 28, 2017 the bottom line is that the surface book 2 will drain its battery during relatively mundane productivity tasks as well.
Nov 24, 2017 microsoft has speedy portable treats for lockeddown princes and paupers alike with surface book 3 and surface go 2. Surprisingly, they seem to have fixed the issue by uninstalling the battery drivers. If windows hello causes standby battery drain, this will not fix that. Surface book battery replacement surface book battery. Surface book battery drain while turned off windows 10. How long does the surface books battery last in tablet mode. The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices the intel skylake chipset. This is likely due to the fact that its smaller and has less surface areai. Jan 25, 2016 i recently switched from a macbook air 11 20 to the new surface book base specs. When you start moving the slider away from best battery life, the system. If youre having problems charging your surface book, make sure the screen is fully attached to the keyboard. Avoid contact with metal stuff to make battery shortcircuit and so on. If i leave it off for a couple of days it will drain down from 100% to around 85% or lower. My reasoning was to extend my battery life while on the move, as the air was only netting me around 6 hours on windows.
Fix surface book 2 battery drain issue during gaming, sleeping, vr. Meet the new surface pro 7 ultralight and versatile. We appreciate the hard work and engineering that went into the creation of the surface book 2. Is there a way to replace the battery in the surface book. Close your surface book or surface laptop keyboard.
The surface book 2 is sleek, svelte, and damn powerful. Microsoft confirms surface book 2s power problem the verge. More interestingly though, when in laptop mode and not connected to a power source, the surface book first uses the battery in the dock, so that the user can still detach the top and use it as a. This video shows you how to solve battery draining problem in your laptop. Microsoft has two versions of the laptop 3, and the one that most people. If true, its a miracle in the ongoing surface battery debacle. Surface book keeps draining battery after lid close. My only concern is regarding battery life and the amount the battery drains while sleeping is it normal to lose 1 1. The books display battery is actually easier to remove than the cell in the surface pro 4.
Dont put battery exposure, damp and erosion some chemical liquids. Sep 07, 2018 typing on the surface book 2 feels a lot like typing on the previous surface book right down to the size of the keyboard. Surface pro 4, surface book, as well as most other computers with fingerprint readers already have windows hello, with the anticipation that more devices with facial and fingerprint recognition will be equipped in the future. Installing the latest updates will help keep your surface performing at its best. Apart from the crappy battery life and the battery saver meter which is a joke, sometimes it says 2 hours left, ten seconds after, it says 8 or whatever i am having a more serious problem with it. It simply doesnt take playing highend gaming titles for hours at a time. Dec 28, 2017 the surface book 2 has a power problem. Nov 21, 2017 by default, the surface book 2 is set to run in its lowestpower, lowestperformance state, even when plugged in. My surface book 2 battery drains by an average of 15% overnight while laptop is in sleep mode. I have used several tools including powercfg options etc and noticed two main problems. The way surface implements power management differs significantly from the earlier os standard that gradually reduces and turns off power via a series of sleep states. Battery life and charge time the microsoft surface book 2. Surface pro 4 and surface book battery drain issues might be due to windows hello feature coming on while the device is supposed to be sleeping.
Type closing the lid into your search box on the taskbar to adjust these settings. Surface book battery issues and sleep drain hey all, i was lucky enough to get an i78gb256gbdgpu sb on launch day and love it so far. But it doesnt have the battery life or port selection you can get on a dell. Nov 22, 2017 users of the 15inch surface book 2 have been noticing that the surface books battery still drains even when plugged in, though this only happens when using the device for gaming. The detach key has a flashing green light if the screen and keyboard are not connected properly. Press and release the power button on your surface. How to improve and eliminate sleep battery drain on surface pro 4 duration.
I was getting less than 12h of battery life with connected standby. Not exactly you need to take it to a microsoft store its impossible to change either of the batteries without causing severe damage. Here are some tips on how to get the most of your new device. Microsoft surface book teardown reveals almost impossibleto. Nov 21, 2017 the surface book 2 comes with a 102watt charger, but only 95 watts ever get to the device. No, you let the battery drain once a month to calibrate it, it has nothing to do with the battery deteriorating. In this guide, you will learn how to convert your surface battery capacity in mwh to mah and know about battery information of all surface models. Use this guide to replace the battery in the screen portion of the surface book. In once instance, a user said their surface laptop 2s battery fell 20% after. About nine hours later, i turn it one without power chord and it was at 33%.
Battery drain after shutdown page 2 microsoft surface. A surface pro 4 or surface book would be put into sleep mode but its battery would keep on draining as though it was in use. If i lock the screen on the surface pro 3, and even at 50% battery life, it will just drain overnight. Surface battery wont charge or surface wont run on battery. Solution to the battery drain on sleep problem windows. I have been working with my new surface pro 4 over the past two weeks and noticed that the battery is draining during sleep mode. Microsofts surface book 2 drains the battery while gaming. Surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries. Microsoft surface battery capacity a complete list.
Laptop battery shop microsoft dak822470k, g3hta044h 7. Does your surface book 2 battery drain quickly while gaming, sleeping in vr. Surface books and surface pro 4s have massive battery drain. Surface book 2 battery drain whilst off microsoft community. The lowerkeyboard portion has its own separate battery, and replacing that requires additional instructions. The keyboard dock and tablet have individual batteries that offer radically different lives. Victims of the bug have taken to microsofts community forum to share their experiences.
Microsofts surface book 2 power supply problem isnt limited. Mar 10, 2018 a surface pro 4 or surface book would be put into sleep mode but its battery would keep on draining as though it was in use. Microsoft surface book battery x906971004 dak822470. After a couple of hours, battery 2 was at 100%, but battery 1 showed 75% not charging. Surface pro 4 and surface book sleep battery drain could be. I was frustrated because my surface book otherwise seemed free of defects. I have been noticing that when i shutdown my surface book, when i power it on the next day the battery has drained some. Second, when using the surface book, my battery life was only around 56 hours. Sadly, it also struggles with a maddening battery drain issue during intense loads or when gaming, even while plugged in. Seven tips to prolong your surface book laptop battery life 1. See battery saving tips for more ways to save battery. I purchased a topoftheline windows 10 surface book in february.
Microsoft explains why surface book 2 discharges battery even. Surface book 2 battery drain while sleeping surface reddit. Battery report allows you to learn more about your surface s battery information and usage history. Surface session ep16 surface book battery test surface. Battery life on the surface book is both pretty good and surprisingly disappointing. Feel free to post back in case you have other questions or concerns.
That compares to apples inch and 15inch macbook pros at 3. Thats awesome so it would be really nice to figure this out, especially since i just raise the lid on the note and it is instantly on but with the. Microsoft finally fixes power woes on surface book and. One would think the problem could be solved, since not all surface computers are affected. Microsoft will fix an issue causing some surface pro 4 and surface book. Microsoft claims the surface book 2 battery can be replaced by microsoft authorized service providers. This is a huge issue for me since i plan on using my surface book for university, and will heavily rely on it. How long can you keep jamming music running on just the surface book batteries. When you play some intense games with the gtx 1060, it can surpass that 95 watt threshold and cause the. Users on reddit and microsoft support communities have reported that their surface pro 4 and likely surface book overheats and drains battery even when the device is in sleep mode. Nov 22, 2017 microsofts surface book 2 is found to drain battery even when connected to power supply to deliver best performance to gamers.
The issue indeed seems to be the sp4, as discussed in this tread. Surface book normal shutdown for 10 hours, battery 96% before, 96% after. One of the big issues currently faced by a select number of surface pro 4 owners and in some cases, the surface book is the battery drain when the device is sleeping or in standby mode. But if i wait 30 seconds or press any key that would make the keyboard light up for a second and then close the screen the battery drain issue is not there.
But the fastcharging feature only works when the laptop is closed and sleeping you wont get fast charging speeds. Surface users have recently been experiencing battery degradation issues, and the cause is thought to be the latest windows and firmware updates. Letting the battery sit at 100% charge is what deteriorates it, so i try not to do it with my surface. Reports found on reddit from many new surface pro 4, and surface book users indicate that some of their devices drain significant amounts of battery life when put to sleep. If anything goes wrong with the surface book, im not even sure how microsoft could repair this thing.
Surface book battery drain while turned off as the title describes, it happened this morning after charging it the night before to 100%, i disconnected the power source and had it on for a few minutes then turned if off. For ways to save battery power, see battery saving tips for your pc. If your surface pro battery drains in sleep mode, it could be because of windows hello. Adjust the when my pc is asleep and on battery power, disconnect from the network setting choose always or managed by windows instead of never. Overnight battery drain loss results microsoft surface. Why do i have battery drain when my surface pro 4 shuts. Since launching last year, the excellent surface pro 4 and surface book have had an issue where the power management is messed up and drains battery at.
Microsoft brags up to 17 hours of battery life from the 15inch surface book 2 over local video playback. The air did of course fare better on os x 78 hours but i would find myself in remote desktop all day long as i generally use windows exclusively these days for development. Exclude surface devices from any existing power management policy settings. I recently returned the first one because it had a defective display discoloured lines on the screen, in addition to the battery drain issue.
For whatever reason, im losing an absurd amount of battery whenever my surface book is sleeping i lost 40% when it slept for 7 hours. If i was to shutdown the surface book and immediately close the screen after the screen goes black, i seem to have the battery drain issue. I dont leave all of my battery devices plugged in, and after i updated with the 71818 cumulative update kb4345421 to release 1803, i plugged in a book 2 15inch that was down to about 26% overall. One surface laptop 2 user reported significant battery drainage overnight after shutdown. In this video, i show how to improve or completely eliminate battery drain during sleep and. Is your surface battery low or dead after sleeping. If it still wont charge, remove the screen and clean the connectors.
The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices. Microsofts surface book 2 claims 70% more battery life than. Microsoft finally solves sleep mode battery drain with. Hibernation shuts power use off completelyzero battery drainand. This seems really odd, and i am not sure why it is doing this. Surfacebook 2 battery drains even when plugged in the register.
Microsofts surface books get massive battery, graphics boost. The lower the battery % is at the beginning the more it drops. Dec 21, 2017 the surface book 2 offers tremendous battery life at this task, coming in at close to 15 hours. After two years of barely updating its flagship 2in1, microsoft has unveiled the surface book 2. We set ableton live running a big project, while powering an audio interface and keyboard controller over usb to see how long it would take to drain the battery. We show you how to fix surface book battery drain issue. Microsoft investigating surface battery drain issues tom. Second, when using the surface book, my battery life was only around 56. Testing conducted by microsoft in september 2019 using preproduction software and preproduction intel core i5, 256gb, 8 gb ram device. Feb 17, 2016 microsoft finally fixes power woes on surface book and surface pro 4. X906971004, dak822470 compatible with microsoft surface book.
The tablet part can only be opened by pulling the display out, and thats very risky. Surface book 2 drains battery while gaming even when plugged. Best practice power settings for surface devices surface. In the windows system, there is a great power management tool that allows you to learn more about your battery information and behaviour over time. Ok, ive had my surface pro 4 for a few weeks now and i love it but the battery is driving me crazy. I dont know if this is normal, but my surface pro 3 seems to drain overnight when i am not using it. Your dell laptop battery may have drained to 0% when it was completely powered off. While the surface book is intended to be used while docked, its display packs a 18. This would let you play the avengers over six times on a single charge. Adjust the when i close the lid, on battery, setting choose sleep or hibernate. Solved weird battery drain microsoft surface forums. Four windows 10 power settings you should probably change. The surface book s battery life reflects its focus on being a laptop first, tablet second.
Apple is just really good at os optimizing for standby time on their devices and it kinda shows. I received the substitute surface two weeks ago, but the battery drain remains. How to fix surface book 2 battery drain while gaming or in vr. His temporary solution was to change the action when the lid is closed from sleep to hibernate. Nov 03, 2015 the surface book got a 1 out of 10 from ifixit, indicating its very hard to repair. I was able to exchange my surface pro 4 for a surface book 2 inch.
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